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Why We Don't Like To Do Phone Quotes

At A-Plus Air Conditioning & Home Solutions, we pride ourselves on being honest and transparent with our customers. That's why we don't like to do phone quotes for our services. When it comes to something as important as your home, you deserve a quote that is individually tailored to your needs—not a generic estimate that could end up costing you more in the long run. Keep reading to find out why in-person quotes are the best way to get an accurate estimate for your home improvement project.

Negatives of Phone Quotes

It's Not Personal: One of the main reasons why we don't like to do phone quotes is because they're not personal. When you call us for a quote, we can't get to know you or your individual needs. We believe that in order to give you the best possible service, it's important that we get to know you and your family so that we can tailor our services to fit your specific needs.

It's Not Individually Tailored: A phone quote is not individually tailored to your unique situation. Every home is different, and therefore every job is different. It's impossible to give you an accurate quote without seeing the job in person so that we can consider all of the individual factors.

If a Quote Is Too High, We Aren't Asked To Come Out: If we give you a phone quote that is too high, chances are you're not going to ask us to come out and do the job. On the other hand, if we give you a quote that is too low and then have to end up charging more once we see the job in person, you might think that we weren't being honest with you from the start. By doing an in-person quote, we can avoid this problem altogether.

We Can't Tell What Is Needed To Bring Things Up To Code: Building codes are constantly changing, and what might have been up to code a few years ago might not be up to code now. In order to make sure that your home is up to code, we need to see it in person so that we can identify any potential problems.

window sizingWe Can't Size Properly: Another downside of phone quotes is that it's difficult to properly size something without seeing it in person. For example, suppose you're thinking about getting new windows installed. In that case, we need to get an accurate measure of your existing windows so that we can give an accurate quote and don't accidentally order windows that are too big or too small for your openings.

Price Is The Only Thing We Can Be Judged On: When it comes to phone quotes, price is often the only thing that homeowners focus on. However, there are other important factors to consider when hiring a home service company, such as experience, customer service, and quality of workmanship. By meeting with us in person, you'll be able to get a better sense of who we are as a company and what we stand for—not just our prices.

check atticWe Can't Check Ductwork Or Attic Needs: Finally, when we do an in-person quote, we also have the opportunity to check things like your ductwork and attic insulation to ensure that they are up to code and meet current energy efficiency standards. These are things that can be very difficult—if not impossible—to assess over the phone.

All of these factors make it difficult to give an accurate quote over the phone without seeing the job in person. There are many potential problems associated with doing phone quotes for home improvement projects. We understand that it can be frustrating not to get a quote over the phone for our services, but we want to give you the best possible quote based on your individual needs, and that's why we prefer to do in-person quotes. Thanks for understanding!

About A-Plus Air Conditioning & Home Solutions

Here at A-Plus Air Conditioning & Home Solutions, we want to ensure that you get the best possible service at a fair price—and that's why we prefer to do in-person quotes rather than rely on generic phone quotes. We are a family-owned and operated AC, heating, and home services company that has served our neighbors in Austin and the surrounding areas for over 45 years. We offer flat-rate pricing, financing, and fast, friendly service. Call them today for home repairs, remodels, heating, and air conditioning services in Austin, TX.