When I think about how long I have been in the energy conservation business, I have to go back to the oil embargo days of the 1970’s. The gas stations had long lines and gas had gone over $1/gallon for the first time. It was then that I realized I did not want to be a “slave” of the higher prices of energy. A-Plus Air Conditioning & Home Solutions became a by-product of the energy crisis. Austin Energy was getting into the energy conservation “business”, and when the program “debuted” in 1982, I was there as a pioneer contractor promoting the new program. How exciting it was to get into the “green” industry before it even had a name! It was just the idea I could make a building or home more efficient, save energy, conserve our natural resources, and at the same time help save everyone on their electric and gas bills. Until now, I had dropped out of college and been in the restaurant and roofing businesses. After falling from a roof, I returned to college and got my BBA from UT, with a core of classes in engineering. Energy conservation and air conditioning were a perfect fit for me. Throughout the years I have continued to learn and be on the leading edge of new and changing energy conservation technology. It is “neat” to get calls to help others properly size and replace their cooling systems, “repair” air flow issues for warmer or cooler rooms, or make their homes and businesses more energy efficient and cost less each month to operate. When I think about how long I have been in the energy conservation business, I have to go back to the oil embargo days of 1970’s. The only thing that makes me happier than solving the problem is the satisfaction I see on the homeowner’s face when I solve the problem. It is even more exciting when I get the opportunity to help the same person multiple times at multiple locations over the years. That faith and confidence in me, my family, and my A-Plus family makes doing what I do even more rewarding. I look forward to helping many more customers and friends in the years to come. Certifications/Licenses/Accreditations & Community Activities/Memberships
BPI Building Analyst
BPI Envelope Professional
HERS Green Rater
NCI (Formally NBI) Residential & Light Commercial - Air Balancing
Texas Air Conditioning License (TACL)
Air Conditioning LPG - Propane
EPA Certified Lead Safe Renovator
NABCEP PV Entry Level Certificate - Solar
Austin ECAD Auditor – Residential & Multifamily
COMM UNITY ACTIVITIES / MEMBERSHIPS
Member of Agudas Achim Board of Directors (2008 – Present)
Josh has been working in the family business ever since he can remember. When he was 14 he helped the weatherizers loading the insulation hoppers. He was also small enough to crawl in the attics to help spray the insulation. Each summer break he would learn something different. He learned to seal and wrap ductwork, assist the AC installers, and do work around the office including all the data entry. During his last year at UT, he became a BPI certified Auditor. After graduating from the University of Texas in 2010, he jumped right in and took over the auditing department. Josh is also an EPA Certified Lead Safe Renovator, Certified Aging-In-Place Specialist and Certified to do single family ECAD Residential & Multifamily Audits. Josh has been working in the family business ever since he can remember. Many of our Home Remodel customers have probably had the pleasure of shaking Josh’s hands at their homes as he is one of our top Home Repair and Remodeling consultants. He has years of experience remodeling kitchens & bathrooms, repairing exterior siding, installing new flooring, as well as deck and fence repairs/replacements. He enjoys working with the customers, to make their dull house into a beautiful home. Josh is proud to have been awarded Eagle Scout through Boy Scouts of America in 2000. Because of his scout’s nature, customer service is his top priority, and he always follows through with every promise – Scout’s Honor!
While Sharon was “with” me from the beginning (1977), she did not join the A-Plus family until our daughter Jackie was born in 1988. From the start she did everything in the office. She answered phones, dispatched, did payroll, was responsible for the marketing, and more. Now, she had to put up with me at home and at work. After earning her Bachelor of Science Degree from UT, she spent her next 10 years leading the apartment leasing division of Meisler Realty as a licensed Real Estate Broker. She thought working with me would give her more time with the kids. That surely didn’t happen at first. She was needed much more than we ever imagined. Her ability to communicate with customers, vendors, and employees turned out to be invaluable. She has the level head and temperament to bring calm to the most tense situations. She goes the extra mile to help customers. They love her. While Sharon was “with” me from the beginning (1977), she did not join the A-Plus family until our daughter Jackie was born in 1988. Even today, she still travels with me to air conditioning, energy conservation & solar expos, as well as all vendor and manufacturer meetings to stay abreast of market place changes. Currently she still does most things around the office, mostly focusing on marketing and making sure the company is represented well. Sharon is always keeping an eye on the techs uniforms and trucks and that they are presentable. She makes sure everything with the A-Plus name is proper. “First impression is of the utmost importance when we are going in someone’s home. We have to look as good as the services we provide!” She still remains the “calm” presence in the office.
As the youngest child to Greg & Sharon, Stephanie was literally born into the family business. She has been coming in to assist with A-Plus business since she could alphabetize and help with the dreaded filing! She spent much of her youth entertaining the office staff and our loyal A-Plus customers. Her vocal skills has been featured often in our television and radio ads. You might even recognize her voice from our on hold music if you call in. When not helping at A-Plus, Stephanie, who has a background in elementary education, spent many years as a nanny but more recently has started working with seniors helping them downsize and organizing their possessions. She knows the importance of giving a voice to our cities aging family members and friends. Stephanie has always been a superb problem solver. That is why we feel she is perfect on the front lines of our incoming phone calls. No matter how complicated the question, she always finds a resolve to our customers! Stephanie is also environmentally conscious and helped set up our recycling efforts in the office for paper, batteries and more! Lastly, she loves all things ribbits and rabbit décor. Next time you call in, be sure to ask Stephanie how her rabbit Stuart is hopping! She might even share a photo or two with you!
David came to us in 1996 with an HVAC Associate Degree from Texas State Technical Institute. David came to us in 1996 with an HVAC Associate Degree from Texas State Technical Institute. He was technically smart, but short on experience. He quickly became our best service technician. He eventually came in from the field to take over the dispatching and managing the service department. His technical skills in the office are just as good as they are in the field. He has the patience to calm upset customers on a 105 degree day with a broken air conditioner while he is able to assist the technicians when needed because of his vast knowledge and skills. He takes great pride working with all our customers and techs. Every now and then you might even see him in the field assisting one of the service techs. He makes sure the trucks are well stocked so the technicians can efficiently finish each job without leaving to pick up parts. He takes it personally that he can help save the customer time and money.
As Debi says, “Katy is the best thing that’s happened to us! We are so lucky to have Katy working with us. She is Austin born and raised. Katy is a graduate from our own University of Texas at Austin. She has a Bachelor of Science in Radio, Television and Film, and she has worked in the production of shows like “The X Factor” and “America’s Got Talent”. Her parents have been long time customers of A-Plus, so she knew about us and how we operate long before working here. When you call, you’ll hear her cheerful voice answering the phones. If she can’t answer your questions, she’ll make sure she finds you the person who can. She wears many hats! In addition to answering phones, Katy is the organizational force behind Home Solutions. She answers phones, helps dispatch, keeps the office running smoothly, making sure the install paperwork gets done, and the schedules get confirmed. We hope she’ll be here forever! But if not, maybe she’ll make a movie about us!
Andee is our office miracle worker. No matter how difficult the task, she works her hardest to make sure each and every customer receives their rebates and warranties they deserve. Fabulous customer service is one of her best asset and is one of the reasons our A-Plus customers LOVE speaking with her! Andee’s delightful and caring voice will help lift anyone’s spirits, and make replacing your AC system a breeze. She won’t stop until our customers have an A+ experience. Now that is guaranteed. Originally hailing from south Texas in Laredo, Andee has gladly lived in Austin for the last 15 years to be closer to her family. She enjoys taking care of her plants, spending time with her two sons and her cats. In fact, one of her cats Mr. Meowgi is a very photogenic Facebook Star! If you ever have the pleasure to stop by her office, she will show you some darling photos of her “clowder” of cats. They sure are adorable. Andee also got the entire A-Plus office hooked playing Bingo. Especially on Wednesday for Penny Bingo Night. She knows all the tips and tricks to make Bingo the most fun night of the week!
With Stacy on our team, we know our home remodel and repair customers are in the best of hands. She joins our A-Plus team with excellent experience in the construction world. Her husband is a contractor himself, and he taught her how to use all types of power tools, how read a tape measure and how to best compete in “nail gun racing.” (Don’t worry, we were not sure what nail gun racing was either. You will have to be sure to ask her next time you schedule your home repair project). Though she was born in South Carolina, she has proudly lived in Texas since she was 5 years old. She grew up in Friendswood, Texas (halfway between Houston and Galveston) and recently moved to Central Texas to be closer to her husband’s family. Stacy is very artsy and crafty and enjoys making things out of natural wood such as picture frames, gates and ladders. However, her fur babies always comes first as they are her love, her heart and her life. Maybe one day she can bring her puppy named Munchkin for all of us to meet!
Angel was drawn to Austin by its beautiful landscape and hills in 1976. Although the city has grown, Angel still loves living in Austin. His dream job was to be in the service field. Angel started out in electronics repair. He can fix almost any type of electronic devise you can imagine, from old VHS machines to the best micro wave ovens. But his favorite (thank goodness!) is central air conditioning equipment. He worked his way into the field as a helper. First he started out by assisting with installing new equipment, then to mobile homes, and finally as a service technician. He was in the field 3 ½ years before coming to A-Plus. Angel, is one of our best Senior Service Techs and, is EPA Certified Universal, and licensed with TDLR. Angel was drawn to Austin by its beautiful landscape and hills in 1976. Although the city has grown, Angel still loves living in Austin. He is soft spoken as he carefully diagnoses the equipment. Angel took classes at ACC in the HVAC field, however most of his knowledge is self taught. His electronics skills are amazing, which adds to his attention to detail. You will enjoy working with him as much as we do.
Working in the HVAC industry practically runs in Charles’ blood. His Grandfather was an AC man back in the day and he longed to follow in his footsteps. He has always enjoyed troubleshooting mechanical issues, and HVAC was a natural fit. Charles is also an outdoorsman and enjoys hunting and fishing. He and his family have spent many years training hunting dogs to track birds. Their prized canines have even competed in national competitions. Hailing from the Houston/Woodlands area, Charles is a newcomer to the Austin area. He is looking forward to enjoying the comedy scene here in Austin, especially stand up comedy. He enjoys comedy because it is something he does not think he is good at. We think he is pretty funny. Perhaps the next time Charles comes to your home, you can ask him for his best joke and we can come to a consensus!
Zach is a numbers guy. Not only does he know how to diagnose broken AC Systems with pressure readings, he also understands the principle of supply and demand. After serving in the U.S. Army for 7 ½ years, and a recommendation by his cousin, Zach decided to attend Capital Trade and Tech School due to the very high demand for AC Repairman. In trade school one teacher shared that there are only 90,000 registered AC techs in Texas, for a population of 28 million in Texas that will more than likely need AC Repair help. At the moment, Zach knew this was the perfect industry for him. When Zach is not helping keep our customers cool, he has many hobbies. He likes to stay very active in his free time, enjoys being outdoors, canoeing, camping, visiting the shooting range, swimming, flying drones and working out at the gym. When out on the town, you can often see him riding his motorcycle. He says it is a cool way to get around, plus it helps it only cost $10 to fill up the tank! One of his biggest hobbies is building items that people can use, such as bookshelves and chairs which he does sell! Building helps him keep his mind working, and in shape. Lastly, Zach would like his A-Plus customers to know that he loves animals. It doesn’t matter if it is cats, dogs, lizards, snakes and even spiders! He might take a few minutes or more to pet any friendly animals (that don’t bite) that he can!
Joseph decided to become an Air Conditioning Technician because he knew there was a growing demand for the HVAC industry. He attended Southern Careers Institute to study HVAC after 2 deployments with the United States Marines. A fellow Marine convinced Joseph to move to Austin from Sacramento after his last deployment, then we are lucky enough that he decided to join our team! Joseph is one of our bilingual technicians. Though he likes working with all our A-Plus customers, he enjoys interacting with the Hispanic community. He is able to relate and help Spanish speakers with their AC repair needs effectively because he comes from a similar background and similar language. In his free time, Joseph practices Muay Thai in a local gym. He has studied this Thai boxing sport since 2010. He also enjoys eating local Mexican food. Birria being his favorite dish and his tortilla must be made with corn! One thing he would like our customers to know is that a bottle of water is always appreciated, especially on the hot summer days!
While Donald is not a true Austinite, his parents got him here as fast as they could. From first grade through graduating from the high school down the street from the office, Donald calls Austin home. He actually went to the same high school as our kids went to. He is a graduate of Capital City Trade and Technical, is EPA Certified Universal, bilingual and licensed with TDLR. When he came to A-Plus, he had only 2 years of field experience, but possessed a strong willingness to grow. We felt we could teach him the skills he lacked because he had the eagerness to please the customers, something you can’t teach. On his application he wrote “I am organized, efficient, hard working and very eager to learn”. That has proven to be a true statement. Many customers now ask for him by name.
Kevin is one of our senior handymen here at A-Plus, who has been with the Home Solutions department from the very start. Problem solving is his niche and he can fix almost anything! Kevin takes pride in his work. He treats each and every customer’s home like it is his very own. When it comes to reviews, Kevin is our most mentioned employee on Angie’s List, Google and Yelp, just to name a few. If you don’t believe us, take a look for yourself! Just request Kevin the next time you need a handyman at your home!
Our Office Support Team
2006 - 2021
Family Owned & Operated
We take pride in the work we do. It’s more than a job- it’s our family!
45+ Years in Our Community
We’ve been trusted in Austin for more than four decades!
Fast Friendly Service
Our technicians are always friendly, helpful, and professional!
For Your Protection and Ours, Our Technicians Follow CDC Guidelines.